Who we are?
Company Name: Aljazeera Sudanese Jordanian Bank
Commercial Registration No. : 28581
Bank License No. : 11/2008
Registered Address: Africa Street, Khartoum, P.O. Box 424, Khartoum Sudan
Your Privacy and Data Security
At Aljazeera Sudanese Jordanian Bank, we are committed to protecting your privacy and maintaining the security of your personal information. We handle all data provided to us with the highest standards of security and privacy.
Security of Your Personal Information
We follow the latest technical and physical measures to protect your personal information from unauthorized access, misuse, loss or damage. All customer information remains strictly confidential and is securely stored to ensure your privacy.
What Information We Collect and How We Use It
- Personal information such as name, address, ID number, occupation, assets, and income as stated in account opening applications and financial documents.
- Account data such as balances and transaction history.
- Information received from regulatory bodies or credit rating agencies.
Data Retention
We retain all personal information of our customers since the bank was established in 2008. This ongoing data retention aims to ensure reliable and effective banking services over time, and meet legal and regulatory requirements.
Non-Sharing of Customer Data
We ensure that your personal data is not shared with any external parties whether commercial or regulatory, except if required by local laws or to meet legal obligations. All customer information is exclusively maintained within our banking systems.
Anti-Money Laundering and Ongoing Monitoring
We are committed to following strict procedures in monitoring account activities to ensure compliance with international anti-money laundering standards. All customer financial activities are closely monitored through an advanced system aimed at protecting the bank and customers from any improper use of accounts.
Customer Rights
We ensure all rights of our customers are preserved according to applicable banking terms and customs. Customers have full rights to access our banking services and manage their accounts in a secure and reliable manner.
Protecting Your Privacy and Account Security
- Regularly review account balances and statements.
- Immediately report any suspicious activity.
- Do not share private information online or over the phone without first verifying the recipient's identity.
- Use a secure browser when conducting online transactions, and close applications after finishing.
Amendments to this Policy
We may amend this Privacy Policy from time to time. Accordingly, the updated version will be published on our website, and customers will be notified of any substantial changes immediately.
Governing Law and Dispute Resolution
The laws shall govern this policy and banking customs applicable in the Republic of Sudan, and in the event of any dispute regarding this policy, the courts of Sudan shall have exclusive jurisdiction to consider it.
How to contact us?
If you have any inquiries or concerns regarding this privacy policy, you can visit one of our branches or contact us via email: